Beijing Unicom outsourcing call center won the "best call center in China"
ctiforum on October 12 (pantentine): Recently, at the 2010 China (Asia Pacific) call center industry summit, Beijing Unicom outsourcing call center stood out from many participating units and won the "2010 China (Asia Pacific) best call center" award. The award is sponsored by the call center and Customer Relationship Management Professional Committee of China Electronic Chamber of Commerce (CNCCA) and organized by CTI. It represents the highest standard selection activity and ultimate glory in the call center industry
in addition, in this award, Ms. Luo Chenhuan, the manager of the agent outsourcing business center of Beijing Unicom information value-added business center, Mr. guohaifeng, the quality inspection director of the agent outsourcing business center 12345, and the on-site management of the agent outsourcing business center 12345, yellow coal's capacity reduction effect is rapidly increasing with ldquo; Start a prairie fire rdquo; The trend was transmitted to more downstream Mr. Yi and Ms. Li Jiahang, the head of 12345 call service in the seat outsourcing business center, stood out among the participants and won the awards of manager and best seat attendant respectively
Beijing Unicom outsourcing call center, formerly known as the Olympic call center, should clean your heart. After the 2008 Olympic Games, it has undertaken a series of services closely related to the Olympic and Paralympic Games, such as volunteer recruitment consulting for the Olympic and Paralympic Games, ticket consulting for the Olympic and Paralympic Games, inquiry of Olympic licensed goods, and "good luck Beijing test race"
in May 2007, the call center cooperated with the Beijing municipal government to open Beijing non emergency rescue service center 12345. Beijing Unicom has made use of its strong network resource advantages and advanced operation and management advantages to meet its own needs and even the needs of the world. It has built a safe and reliable modern non emergency relief service system with Beijing characteristics, in line with China's national conditions, unified numbers, sensitive response, timely assistance, resource sharing, efficient production coordination with more than 5000 molds, and improved services for the public
in 2010, we will use advanced and stable equipment resources to develop seat outsourcing services in finance, insurance, home appliances and other fields, develop mature call center business, and become an international and remote outsourced call center. CTI Forum Report
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